FAQs

Key Digital has developed a pre-configured profile, or driver, for their Compass Control® system to interface with VISTA® via the 4232CBM connected building module. These products and profiles are rigorously tested in Key Digital and accepted by Honeywell Home for interoperability. They allow for audio, video, home control and energy management to react based on different security system states (Arm/Away, Arm/Stay, Disarm, Intrusion and Fire/Emergency). Key Digital's driver advanced features include event logging, multi partitioning arming, zone and panel information, etc.
Honeywell Home Security and Key Digital dealers have been requesting an officially supported method for connecting VISTA control panels with a Key Digital Compass Control system.
VISTA control panels that interface with Key Digital's Compass Control present Honeywell Home Security dealers and Key Digital dealers operating in the same region an opportunity to incorporate their installations together to provide enhanced security services, innovative climate and lighting automation and audio/video control products to their customers. Key Digital's pre-configured driver is a solution that would help dealers to minimize programming time. Dealers already installing both product lines will now be able to benefit from the wide range of Honeywell Home Security panels and peripherals as well as Key Digital video and audio connectivity, switching and control products in their home automation installations.
A single, low cost module (4232CBM) and Key Digital's pre-configured driver will provide audio, video, climate, lighting, home control, keypad emulation, security and energy management and basic system status for most residential and commercial Honeywell Home VISTA panels (VISTA-15P, 20P, 21iP, 128BPT, 128FBPT, 250BPT, 250FBPT, 32FBPT and equivalent models sold by First Alert Professional dealers). This provides configuration with systems previously not supported through direct control, allowing dealers to incorporate security to installations using their current VISTA panels.
Key Digital dealers should call 1-800-852-0086 to be aligned with a Honeywell Home Security dealer.

Any Honeywell Home Security dealer interested in aligning with or becoming a Key Digital dealer should call ADI or Key Digital directly for more information. 

ADI in the U.S.: 1-800-233-6261

ADI in Canada: 1-877-234-7378

Key Digital in the US: 1-855-KEYDIGITAL (1-855-539-3444)

All Honeywell Home equipment, including the 4232CBM, is available through ADI. Key Digital's video and audio connectivity, switching and Compass Control equipment is available through ADI with a minimum of Compass C1 Certification and may be purchased directly from ADI. Please visit your local ADI branch.
Honeywell Home Security is not selling Key Digital products and Key Digital is not selling Honeywell Home Security products. Our relationship is enabling the business opportunity for Honeywell Home Security dealers and Key Digital dealers through the module/driver interface. Key Digital will provide technical and sales trainings at ADI locations.

 

  • Key Digital will handle technical and sales support on their systems
    - Key Digital Technical Support (9am-5pm, EST): tech@keydigital.com or 1-914-667-9700 ext. 3
  • Honeywell Home will handle technical support of the 4232CBM. 
    - Honeywell Home Technical Support: 1-800-645-7492

*Specific minimum software versions are required; consult 4232CBM datasheet for more details.